Blog Stories Trusting the Process

Trusting the Process

By Olivia Rush, March 23, 2021

I keep thinking about what it takes in this wild seller’s market to get a buyer into a home. I work with a wide array of clients whose budgets range from the $200s well into the millions. I can unequivocally say that every. price. point. right. now. is. tough. So what is it that all of my successful buyer clients have in common?

The common denominator is their trust in me. They know I have their best interests – emotional and financial – at heart. They know I’ll give it to them straight – with love, kindness and brutal honesty. They know if I’m telling them something they don’t want to hear, it’s because it’s true. They also know I will see homes with them until I’m old and wrinkly and commiserate with them on those disappointing phone calls until I can finally call them with good news. I’m in it with them for the long haul.

My most recent client to experience a major win is Damian. We certainly suffered several heartbreaks before getting his offer accepted. With each loss, Damian carried the burden a little more heavily. It was clear he was becoming less and less hopeful, but he ultimately trusted me. He trusted that when I told him I was going to get him into a house if it was the last thing I did, I meant it. He trusted my advice on specific terms that we would need to write when submitting his winning offer (not the highest in price) against 7 other buyers. He trusted me through the roller coaster ride of inspections, negotiations, and appraisal. Because of that trust, he will be moving into his new home (by far the best one we wrote an offer on) next week with enough seller concessions to cover all repairs needed.

I am so grateful for the opportunity to earn the trust of my clients. I feel like I’m really a therapist in disguise most days, and that is precisely why I love this job. Cheers to Damian and to all buyers who are hanging on and trekking through this process. It will always be worth it in the end!

Olivia Rush

Broker | OR

She/Her

As your trusted guide through the buying or selling process, you can expect me to customize my services to your specific goals and preferences, much like I did for my students during my ten years as an educator. My clients’ goals vary. A couple retiring to the Big City after 30 years on 22 acres. A woman purchasing her first home independently. A couple upsizing to support a growing family. Two friends pooling their resources to make their first investment possible. A couple navigating a divorce and the sale of their home. A refugee family with limited English setting down roots in this country. Deaf investors looking to maximize profit on their flip.  A couple selling the home of their daughter who has lost her battle to cancer. A family relocating from across the country and buying sight-unseen.  These situations all require unique, dynamic, and holistic approaches. Everyone has different needs, and it is my top priority to meet my clients where they are. For me, real estate is not transactional. It is deeply personal and inevitably life-changing. While each client requires a tailored strategy, my work ethic is unwavering. With me you can always expect organization, tenacity, responsiveness, dedication, and hustle. A gatherer of resources, a communicator of all options and possible outcomes. As your advocate, I will be brutally honest so you know what to expect. A skilled negotiator, I’ll consider every angle with your dreams and goals in mind. My clients often end up feeling like family. I am honored they trust me enough to return to me as their needs change and refer me to their friends, family, and communities. What are your real estate goals and dreams? Call or text me so we can meet to discuss your vision.   Curious about the home-buying process in Portland? Click here to sign up for one of my free The How To Buy A House Class™ classes!
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  • T: 207-240-8837
  • oliviarushpdx@gmail.com

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