Blog Stories Why Picking up the Phone Pays Off

Why Picking up the Phone Pays Off

By Gabrielle Enfield, February 27, 2020

Hi Readers!

Call me old school, but I like talking on the phone. I leave voicemail. I often call before I text. Do I like answering unknown phone numbers? No. In fact a recent survey showed nearly half of all phone calls made are left unanswered because of the dreaded Robo Dial. But, I understand how important it can be.

In the case of my recent sale in Arlington Heights, me being a phone fuddy duddy paid off for my buyers. Zach and Haley had their eyes on a house that had been on the market for a while. They were under the impression that there must be “something wrong with it” to be sitting, especially considering it was in a dreamy location. I assured them (as I will you, too) that just because a house has been on the market for more than a week in today’s market doesn’t necessarily mean there is anything wrong. It’s likely over priced. So, I picked up the phone and called the agent.

20 minutes later I had all the information I needed – background on the house (some slight water issues that were set to be repaired) and the intel to help my buyers craft a strong offer that had the terms the seller needed. I also totally hit it off with the listing agent and we realized we had some life things in common outside of being Realtors. Cool! They wrote a beautiful introduction letter. And then, we found out it was now a competitive situation. So all we could do was stay optimistic and wait. 24 hours later, my buyers found out they got the house, even though the other offer was $20K above theirs. Why? The letter. AND the strong endorsement the agent made for me because I picked up the phone and took the time to call and learn about the listing, ask smart questions, and create a relationship. She later told me I was the first agent who had done that. Huh.

At any rate, the moral of this story: don’t underestimate the power of relationship and creating connections. And when you’re looking for a Broker to help you find your home, be sure you have a connection with them, too. Ask them how often they pick up the phone. Better yet, give me a call and let’s talk about your #realestategoals.

Till then, high fives,





Gabrielle Enfield


Real estate can be a wild ride. It's important you find your wingwoman.

I understand the important decision of choosing an agent. It's a relationship for the long haul. My goal is to apply my myriad experiences, both personally and professionally, to help guide my client partners through a thoughtful, strategic, seamless and fun journey. Need an understanding of where to start, when it comes to getting ready to sell? I'll put my background in project management to work and let you know what needs to happen, complete with spreadsheets, if you're into it. Looking to purchase a vacation property and need it to generate rental income? I'll sharpen my pencil and make sure the numbers make sense. First-timer who needs a steady hand to help guide you through the real estate process? This Mama Bear's got you covered, and will be sure to point out what you need to look for. Moving to PDX and need a proxy to get to know Rose City? I'm a Pac NW native, and even with all its growth and change, this place still gives me butterflies. I grew up in Woodland, Washington, and am a proud resident of North Portland, where I'm raising my family. #boymom Before real estate, my career spans two decades of expertise I'm fortunate enough to apply every day. These experiences range from being a TV news anchor (visual storyteller) to helping develop some of the world's beloved brands (strategy and engagement). I was practically born with a tool belt on: my Dad is a retired custom home designer and builder, my uncle is an architect and my Grandpa was a Realtor and developer. I am an active listener, have a keen eye for "good bones",  and solving my clients' real estate needs in a creative and often unexpected way brings me joy. Plus, the lasting relationships formed are cherries on the sundae! Please give me a call - I'd love to see what it would be like to partner with you. For a look inside my everyday life, be sure to follow along on Instagram. High fives!
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