Blog Property Management 10 Requirements for Screening Tenants in the City of Portland

10 Requirements for Screening Tenants in the City of Portland

By Coty Thurman, June 13, 2024

When screening rental applications in Portland, Oregon, landlords must adhere to specific guidelines set by HUD and the Portland Housing Bureau to ensure fair and legal practices. Here are key points for landlords to consider in order to save themselves from fines and messy lawsuits:

1. Application and Screening Criteria

  • Public Posting: Landlords must publicly post all rental criteria, including screening criteria, rental amount, and security deposit amount, before accepting applications. Applicants should be aware of the terms of the tenancy and what is required to qualify for the rental home before paying a non-refundable application fee.
  • First Come, First Served: Applications must be accepted on a first-come, first-served basis to prevent discrimination. This eliminates the practice of accepting multiple application fees and credit reports from different applicants, ensuring a fair process.
  • Screening Fees: Any screening fees must be disclosed upfront and can only be collected if there is an available unit. Additionally, there are limits on screening fees to prevent overcharging. Looking for a resource? Local Portland screening company, Pacific Screening charges Living Room applicants $55 each.

2. Public Advertising

  • 72-Hours Notice: Landlords must keep listings open for 72 hours before accepting rental applications when publicly marketing the property. This allows more people to view the property and prevents rushed applications.
  • Accessibility: Listings must note if the unit qualifies as accessible housing, giving priority to applicants with mobility disabilities or other qualifying conditions.

3. Notice of Right to Request a Modification or Accommodation

  • Landlords must inform applicants of their right to request modifications or accommodations for disabilities, such as bringing emotional support animals. Nationally, in 2023, the number one fair housing complaint was based on disability discrimination, which has consistently been a leading issue. Many of those complaints swirling around ESAs and accessible housing.

4. Income Criteria

  • Income-to-Rent Ratio: Portland landlords can require that an applicant’s income be up to 2 times the rent (2.5 times for households priced less than 80% MFI). For applicants using a subsidy, the ratio applies only to the tenant’s portion of the rent.
  • Source of Income: Did you know that source of income is a protected class in the City of Portland? That means that rent assistance and public benefits must be considered as proof of income, and landlords cannot discriminate against tenants using Section 8 vouchers.

5. Credit, Criminal, and Rental History

  • Credit Reports: Criteria for evaluating credit must be disclosed, and disqualifications should be based on ability to pay rent rather than discriminatory reasons. Credit can be a tricky indicator of a person’s worthiness of tenancy, especially those who let other accounts slide to prioritize their housing.
  • Criminal History: Landlords must set specific criteria for evaluating criminal history and conduct individualized assessments to avoid automatic exclusions. This has been one of the most controversial pieces of the Portland screening rules. Portland has 2 versions of screening criteria available for landlords 1) Low-Barrier and 2) Landlord’s Choice. Here is a link to the Application & Screening Pamphlet distributed by the Portland Housing Bureau for guidance.
  • Rental History: Denials based on rental history require detailed explanations to applicants.
  • HUD Guidance: Although it is currently allowed, HUD’s Spring 2024 guidance report highly encourages landlords to stay clear of utilizing credit history, eviction history and criminal records in their screening criteria. The report reminds us that these 3 categories historically have an “…unjustified discriminatory effect based on race, national origin, sex disability, or other protected characteristics.” A phrase commonly used to describe this is disparate impact.

6. Identification

  • Acceptable Forms of Identification: Landlords cannot reject an application as incomplete if the applicant does not provide a social security number. Various forms of identification must be accepted. Documentation such as – SSN, Valid Permanent Resident Card, Immigrant Visa, ITIN, Non-immigrant Visa, Any government-issued ID regardless of expiration date, and any non-governmental ID that would permit a reasonable verification of identity.

7. Compliance and Updates

8. Fair Housing

  • Non-Discrimination: Adherence to fair housing laws is critical. Discrimination based on federally protected fair housing classes such as race, color, religion, sex, national origin, familial status, and disability will always apply. Here in Portland discrimination based on marital status, source of income, sexual orientation, and gender identity are also prohibited.

9. Notice of Denial

  • Individual Assessment: Before denying an applicant, landlords must conduct an individual assessment and provide an Adverse Action Notice if the denial is based on information from a consumer report. Per the housing bureau’s Application & Screening Pamphlet, the landlord must consider the nature and severity of the incidents, the number and types of incidents, how much time has passed since the incident occurred and the age of the applicant at the time of the incident. Here at Living Room, we utilize our attorney as a 3rd party to support and guide us in the individual assessment process.

10. Record Keeping

  • Documentation: Landlords must keep records of all applications and the screening process for compliance purposes.

By following these guidelines, landlords in Portland can begin to conduct screenings in a way that legally and fairly, provides equal opportunity for all potential tenants.

Living Room Property Management specializes in long-term, residential rentals: single-family homes, 2-4 unit plexs, privately owned condos and ADUs. If the rules around tenant screening feel overwhelming, it might be time to call in some help. If you are interested in learning more about Living Room’s property management services? Click here to request a rental quote and schedule a time to connect.

Coty Thurman | Licensed OR Principal Broker

*Please note, this is not meant as legal advice. This is Living Room’s interpretation of the laws and rules related to screening applicants. Please consult an attorney when drafting a screening criteria.

 

Coty Thurman

President & Licensed Principal Broker of Property Management | OR & WA

She/Her

Helping property owners navigate Portland’s rental market with strategy, ethics, and real-world experience.

I’ve spent more than two decades in residential rental management, and if there’s one thing I know for sure, it’s that property management is never just about the property — it’s about people, strategy, and doing things the right way.

As President of Living Room Property Management, my work is centered on helping property owners and tenants thrive through thoughtful systems, clear communication, and ethical housing practices. I love the problem-solving side of this industry — translating complex laws into practical strategies, building processes that support both people and performance, and helping owners make confident decisions about their homes.

People usually call me when they want to talk through the strategy of being a rental property owner. Whether it’s selling a tenant-occupied home, navigating a tough tenant situation, pricing a property, deciding on upgrades, or figuring out the right time to lease, I help people think through the long game. After 25+ years in the industry, I’ve likely encountered a version of your situation before and can offer perspective to support your overall strategy.

I’m passionate about sharing rental trends through both national data and insights from our own portfolio of homes. The hyper-local Portland–Vancouver market is our specialty, and our team is deeply committed to helping housing providers understand both the laws and the realities of our local market.

Industry leadership and community involvement are an important part of my work. I serve as a board member of the Greater Portland chapter of the National Association of Residential Property Managers (NARPM) and had the honor of serving as the 2025 Board President. I’m also a dedicated member of Multifamily NW and the Oregon Realtist community — a group of professionals across the real estate industry working to foster inclusive collaboration, support underserved communities, and create pathways toward greater Black and minority homeownership in Oregon.

I hold property management licenses in both Oregon and Washington and am grateful to manage homes throughout the Portland–Vancouver metro area.

A few things you should know about me: I won’t help anyone get around the law. Ethical housing practices are non-negotiable. And I won’t speak negatively about our city or our neighborhoods — I believe deeply in this community and wouldn’t choose to do this work anywhere else.

Portland is home. I grew up in Montavilla and attended Marshall High School, and today I’m raising my family in the east metro area with my high-school-sweetheart-turned-husband, our kids, and our dog. Outside of work, you’ll usually find me enjoying live comedy or theater, exploring great food, or singing along (loudly) to the Hamilton soundtrack on a scenic drive.

At the end of the day, my goal is simple: help people become thoughtful, confident housing providers — and make room for them to live.

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